Petroleum Land Drilling Project Questionnaire - C

We would like to begin by asking you about engine overhauls.  Please only think about diesel engines used in Land Drilling applications, not gas engines.  Please note the following definitions of key terms used within the survey: 1. Top End Overhaul - A top end overhaul involves the removal, inspection, rework, new, or reman of cylinder head components.  Additional components may be replaced and / or inspected. 2. Major Overhaul - A major overhaul is defined as a complete engine overhaul that includes all of the work that is done for the top end overhaul.  For the major overhaul all wear components are dissassembled, inspected and/or replaced based on Caterpillar reuse and salvage guidelines.  This survey will take approximately 10 minutes to complete.
How many top end overhauls do you perform (or have performed by a service provider) annually on each of the following engine models? Please note: Provide by model the total number of overhauls performed annually for all engines in your entire fleet you maintain. For example, we performed 45 top end overhauls on 3508 model last year.
3508
3512
3516

How many major overhauls do you perform annually (or have performed by a service provider)on each of the following engine models?  Please note: Provide by model the total number of overhauls performed annually for all engines in your entire fleet you maintain.
C7
C9
C13
C15
C18
3406
3408
3412
C32
3508
3512
3516

How long does it take for you or your service provider to collect all the parts necessary for an overhaul? Please select an answer that represents the average time in days.
1 day
2 days
3 days
5 days
10 days
more than 10 days

If Caterpillar were to develop a Top End engine overhaul kit(s), which parts would you want included? Check all that apply. (Please consider parts that you replace > 80% of the time when you perform a Top End).
3500 Engine Models
Single Cylinder Head Kit Oil Filter
Single Cylinder Liner Kit Thermostats
Front Structure Kit Manifold Studs/Bolts
Rear Structure Kit Washers
Central & Lower Kit Manifold Spacers
Single Fuel Injector Kit Manifold Locks
Oil Cooler Kit Hose, Band Clamps
Water Pump Installation kit Turbo Locknuts
Bearing Sleeves Injector/Nozzles
Governor Installation Kit Governor Rebuild Kit
Front Cover (self lock bolts) Head Rebuild Kit
Plugs Turbo charger
Cylinder Packs Turbo Cartridge
Cylinder Head Bearings & Thrust Plates
Oil Pump Starter
Water Pump Alternator
Fuel Pump Oil Coolers
Fuel Filter Other_Please Specify 


If Caterpillar were to develop a Major engine overhaul kit(s), which parts would you want included? Check all that apply. (Please consider parts that you replace > 80% of the time when you perform a Major).
C Series Engine Models
Single Cylinder Head Kit Oil Filter
Single Cylinder Liner Kit Thermostats
Front Structure Kit Manifold Studs/Bolts
Rear Structure Kit Washers
Central & Lower Kit Manifold Spacers
Single Fuel Injector Kit Manifold Locks
Oil Cooler Kit Hose, Band Clamps
Water Pump Installation kit Turbo Locknuts
Bearing Sleeves Injector/Nozzles
Governor Installation Kit Governor Rebuild Kit
Front Cover (self lock bolts) Head Rebuild Kit
Plugs Turbo charger
Cylinder Packs Turbo Cartridge
Cylinder Head Bearings & Thrust Plates
Oil Pump Starter
Water Pump Alternator
Fuel Pump Oil Coolers
Fuel Filter Other_Please Specify 


3400 Engine Models
Single Cylinder Head Kit Oil Filter
Single Cylinder Liner Kit Thermostats
Front Structure Kit Manifold Studs/Bolts
Rear Structure Kit Washers
Central & Lower Kit Manifold Spacers
Single Fuel Injector Kit Manifold Locks
Oil Cooler Kit Hose, Band Clamps
Water Pump Installation kit Turbo Locknuts
Bearing Sleeves Injector/Nozzles
Governor Installation Kit Governor Rebuild Kit
Front Cover (self lock bolts) Head Rebuild Kit
Plugs Turbo charger
Cylinder Packs Turbo Cartridge
Cylinder Head Bearings & Thrust Plates
Oil Pump Starter
Water Pump Alternator
Fuel Pump Oil Coolers
Fuel Filter Other_Please Specify 


3500 Engine Models
Single Cylinder Head Kit Oil Filter
Single Cylinder Liner Kit Thermostats
Front Structure Kit Manifold Studs/Bolts
Rear Structure Kit Washers
Central & Lower Kit Manifold Spacers
Single Fuel Injector Kit Manifold Locks
Oil Cooler Kit Hose, Band Clamps
Water Pump Installation kit Turbo Locknuts
Bearing Sleeves Injector/Nozzles
Governor Installation Kit Governor Rebuild Kit
Front Cover (self lock bolts) Head Rebuild Kit
Plugs Turbo charger
Cylinder Packs Turbo Cartridge
Cylinder Head Bearings & Thrust Plates
Oil Pump Starter
Water Pump Alternator
Fuel Pump Oil Coolers
Fuel Filter Other_Please Specify 


How would you prioritize the engine model(s) for overhaul kit development? Please rank each of these in order of importance from 1-12 where 1 means "Most important" and 12 means "least important".  Please select each number only once.
1 2 3 4 5 6 7 8 9 10 11 12 Not Ranked
C7
C9
C13
C15
C18
3406
3408
3412
C32
3508
3512
3516

Do you purchase engine parts kits? If yes, what kind of kits (top end overhaul, major overhaul, etc)?
Yes 
No

How do you determine which parts to use for engine overhauls? Choose all that apply.
Parts Manual
Internet
CAT SIS (Service Information System)
Engine Parts Rep
Cat Dealer Personnel
Preferred Service Technician
My Company has a Standard List
Other_Please Specify 

How do you order parts for engine overhauls? Choose all that apply.
Order online through Cat PartsStore
Sales Rep
Over the Counter
Internet
Aftermarket Parts Distributor
Other_Please Specify 

                   

Conduct your own online surveys
Caterpillar Confidential Yellow