Dear Sir or Madam:
 
With a view to improving customer experience on the Caterpillar Marine website, we have designed a questionnaire to gather information about the performance of such website. The survey will not only help us to measure the level of satisfaction with the website but also to identify potential weaknesses. We kindly ask you to take some time to familiarize yourself with the website and participate in the survey. Completing the survey should not take more than 15 minutes. Please answer the questions as accurately as possible, selecting the statements that most closely reflect your opinion. Your feedback would be much appreciated to ensure a sufficient statistical population and a high quality result. This being said, participation in the survey is of course entirely voluntary.
 
The individual answers you provide in the survey will remain anonymous at all times. Upon conclusion of the assessment, the individual answers will be deleted.
 
Should you have any further questions regarding this survey, please do not hesitate to contact us at caterpillar_marine@cat.com.

 Thank you for your support!
 
Caterpillar Motoren GmbH & Co. KG
 
Data Privacy Information
 
Entity conducting the survey: Caterpillar Motoren GmbH & Co. KG.
Personal data collected: Gender, age group, relation to Caterpillar, education, occupation and nationality of survey participants.
Processing of personal data: Student trainee will incorporate answers into master thesis in aggregated form.
Generic analysis of answers may be published on website.
Reason for collection of personal data: Analysis whether customer experience differs between target audiences.
Justification for collection of personal data: Your consent as expressed through voluntary participation in the survey.
Data Privacy Officer: Ms. Regine Oppelland (oppelland_regine@cat.com).
Further information: http://caterpillar.com/dataprivacy.

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